Q: Do I need to book in advance, or can I walk in? 
A: We highly recommend booking in advance to secure your spot, especially for weekends and workshops. However, walk-ins are welcome if we have availability! 

Q: How long does a pottery painting session last? 
A: Sessions typically last 1.5 to 2 hours, giving you plenty of time to design and paint your piece.  

Q: Can I take my pottery home the same day? 
A: No, your pottery needs to be glazed and fired in our kiln. This process takes around 10-14 days, and we’ll notify you when it’s ready for collection. 

Q: Do I need to be artistic to take part? 
A: Not at all! Just immerse yourself and take it one brushstroke at a time, there are lots of tools and stamps for you to use also. 

Q: How much does it cost? 
A: 

• Studio Fee: £6 per person this is a non refundable fee and secures your spot (covers paints, glazing & firing) 

• Ceramic Pieces: Prices start from £10 

• Workshops & Events: Prices vary 

Q: Do you offer gift vouchers? 
A: Yes! We offer gift vouchers in various amounts, which can be used for pottery painting, workshops, and café treats. 

Q: What payment methods do you accept? 
A: We accept debit/credit cards, and contactless payments. WE ARE A CASHLESS BUSINESS 

Q: Do you host children’s birthday parties? 
A: Yes! Our Children’s Party Package includes a fun pottery painting experience and allows to bring your own Birthday cake. Please contact us for full details  

Q: Can I book a private hen party? 
A: Absolutely! Our Hen Party Package offers a private, cozy creative pottery painting setting 

Q: Can I hire the venue for private events? 
A: Yes, we offer exclusive venue hire for special occasions. Contact us for details! 

Q: Can I bring my own food and drinks? 
A: We provide a selection of light snacks cakes(may vary depending on day of the week), hot chocolate, tea, and coffee, so outside food and drinks aren’t permitted—except for pre-arranged birthday cakes. We do have a variety of on site restaurants for you to enjoy! 

Q: Do you cater to allergies and dietary requirements? 
A: Yes! Please let us know in advance, and we’ll do our best to accommodate. 

Q: What happens if I forget to collect my pottery? 
A: We hold onto finished pieces for up to 4 weeks (we are only a small studio with limited space) If not collected within this time, we unfortunately cannot keep them due to storage limitation. 

Q: What if my pottery gets damaged during firing? 
A: Rare, cracks or imperfections can happen in the kiln as once your painted piece goes into the Kiln that is when we say the magic will happen but sometimes this can go wrong. If this occurs, we’ll do our best to offer a replacement or alternative solution. 

Q: Do you offer refunds? 
A: Unfortunately, we do not offer refunds on pottery once painted.  

Email us: infor@thepotteryshedswinfen.co.uk 
Call us: 07446033737 
Visit us at: The Pottery Shed Swinfen, Heart of the Country Shopping Village WS14 9QR 

We’re happy to help!